662bat Privacy Policy

01 Introduction and Scope

662bat ("we", "our", "platform") is committed to providing a safe, reliable, and transparent online betting and casino experience for users in Bangladesh. This privacy policy describes how we collect, use, store, and protect your personal information when you use our website (https://662bat.cam) and related services.

This policy applies equally to all users, members, and visitors of 662bat. Your privacy is of the highest importance to us and we never sell or distribute your personal information to unauthorized third parties.

This privacy policy should be read together with our Terms and Conditions. Both documents together form the legal basis of your relationship with 662bat.

02 What Information We Collect

662bat may collect your information in various ways. The information collected can be divided into two main categories:

2.1 Information You Provide Directly

During account registration, verification, and use of our services, you provide the following information:

• Full name (as per national identity card or passport)
• Date of birth (for 21+ age verification)
• Mobile number (linked to bKash, Nagad, or Rocket)
• Email address
• Residential address
• National Identity Card (NID) or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket account numbers)

2.2 Automatically Collected Information

When you use the 662bat platform, our system automatically collects the following technical information:

• IP address and device type
• Browser and operating system type
• Time, date, and duration of sessions
• Pages visited and game history on the platform
• Betting patterns and transaction history
• Cookies and session identifiers (see the cookie section for details)

2.3 Information Received from Third Parties

In some cases we may also receive information from legitimate third-party verification services or payment gateways. This information is used solely for identity verification and fraud prevention purposes.

03 Purpose of Data Use

662bat uses your personal information only for specific, legitimate, and transparent purposes. We process your information for the following reasons:

3.1 Account Management and Service Delivery

• To create, verify, and manage your account
• To provide betting, gaming, and payment services without interruption
• To process deposit and withdrawal transactions (bKash, Nagad, Rocket)
• To manage bonuses, promotions, and VIP benefits

3.2 Security and Legal Compliance

• To detect and prevent fraud, money laundering, and illegal activities
• To complete the KYC (Know Your Customer) process
• To ensure responsible gaming and verify 21+ age
• To meet applicable legal and regulatory obligations

3.3 Customer Service and Communication

• To provide support via live chat and email
• To send important account and security notifications
• To deliver promotional information according to your preferences (only with consent)

3.4 Platform Improvement

• To analyze and improve the user experience
• To identify and resolve technical issues
• To use data in planning new games and services

04 Data Storage and Retention

662bat stores your information only for as long as it is necessary. The retention period depends on the type of information and the purpose for which it was collected.

Information for active accounts is retained for the lifetime of the account. Even after an account is closed, transaction records, KYC documents, and overall account history are securely retained for a defined period to meet legal obligations.

Information collected for marketing and communication purposes is no longer processed once you withdraw your consent. You may contact our support team at any time to request deletion of your data, though this may be subject to legal obligations.

05 Sharing Information with Third Parties

662bat never sells your personal information and does not disclose it to third parties without authorization. However, limited information may be shared in the following cases to deliver our services:

5.1 Payment Processors

Minimum payment information required to process transactions via bKash, Nagad, and Rocket is shared with these service providers. These providers operate under their own privacy policies.

5.2 Technology Service Providers

Game software providers (such as Pragmatic Play and Spribe) and infrastructure service providers may have access to limited information necessary for operating the platform.

5.3 Legal Obligations

We may be legally required to provide necessary information in response to court orders, regulatory authority directives, or valid requests from law enforcement agencies. In such cases we disclose only the minimum information required.

5.4 Business Transfers

In the event of a business restructuring, merger, or acquisition of 662bat, user information may be transferred. In such cases the new authority will be committed to maintaining these same privacy standards.

06 Cookie Policy

The 662bat website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

6.1 Essential Cookies

These cookies are essential for operating the platform. They are used to maintain login sessions, for security verification, and for payment processing. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, language settings, and gaming choices. They help create a personalized experience for you.

6.3 Analytics Cookies

Analytics cookies are used to understand and improve how the platform is used. This information is collected in aggregate and cannot be used to identify individuals.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may limit some functionality of the platform.

07 Data Security

662bat has adopted the highest technical and organizational measures to protect your personal information. Our security framework consists of the following layers:

• SSL/TLS Encryption: All communication between your browser and our servers is secured with industry-standard SSL encryption.
• Data Encryption: Stored sensitive information is kept in encrypted form.
• Access Control: Only authorized personnel have access to personal information on a need-to-know basis.
• Two-Factor Authentication (2FA): Two-factor authentication is available for additional account security.
• Regular Security Audits: Our systems undergo regular security testing.
• Fraud Detection: Suspicious activity is automatically detected and prevented.

However, no method on the internet is completely secure. We make every effort, but cannot guarantee 100% security. It is your responsibility to keep your account password confidential and not share it with others.

If you believe your account security has been compromised, contact us immediately at [email protected].

08 Your Rights Regarding Your Information

As a user of 662bat, you have the following rights regarding your personal information:

• Access: You have the right to know what information we hold about you. You can request a copy of this information at any time.
• Correction: If any of your personal information is inaccurate, you can request that it be corrected.
• Deletion: In certain circumstances you have the right to request deletion of your information. However, some information may need to be retained to meet legal obligations.
• Objection to Processing: You may object to the use of your information for marketing purposes and withdraw your consent.
• Data Portability: You can request to receive your information in a readable format.
• Restriction of Processing: In certain circumstances you can request that processing of your information be limited.

To exercise these rights please contact us via live chat or at [email protected]. We generally respond to such requests as promptly as possible.

09 Protection of Minors

662bat strictly follows a policy of keeping minors away from online gaming and betting. This platform is for users aged 21 and above only.

We do not intentionally collect any personal information from individuals under the age of 21. Age verification is a mandatory step in the registration process.

Through our KYC process we verify the age of every user. If we find that a user is under 21 years of age, their account will be closed immediately and any collected information will be deleted.

If parents or guardians believe their child has used 662bat without authorization, they should contact us immediately at [email protected].

10 Policy Changes and Updates

662bat may update this privacy policy from time to time. Changes may occur due to technological developments, legal changes, or new additions to our services.

For any significant changes we will notify you by email or through a notification on the platform. The "Last Updated" date at the top of the policy always indicates the most recent version.

Continued use of 662bat after any changes will be considered acceptance of the updated policy. We recommend that you visit this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 live chat support in Bengali

For privacy-related matters, we try to respond as quickly as possible. 662bat is always committed to ensuring your privacy and data protection.